Technical Support Engineer

About the job

Kongsberg Maritime - Global Customer Support is seeking a Technical Support Engineer to join their team in Ålesund or Hjørungavåg, Norway. This role is part of the Global Customer Support (GCS) team within Handling Systems, Subsea & Special Purpose (SSP). You will provide technical support for handling systems used in the Seismic, Subsea, and Oceanography segments, working closely with customers, service personnel, and product specialists worldwide.

This is primarily an office-based role, with occasional opportunities for commissioning, upgrade, and service activities globally. International travel is not a requirement.

What you will be doing

• Provide technical support for handling systems and customers worldwide.
• Troubleshoot and resolve electrical, automation, mechanical, and hydraulic issues.
• Support service personnel during maintenance, commissioning, and upgrade activities.
• Prepare technical documentation, recommendations, and spare parts advice.
• Contribute to product improvements, technical reviews, and knowledge sharing.

What we think you should have

• Relevant technical education and/or practical experience in Electrical & Automation or Mechanical & Hydraulic disciplines.
• Experience in technical support, maintenance, commissioning, or service work.
• Knowledge of industrial automation, PLC-based systems, electrical troubleshooting, and/or hydraulic systems.
• Experience with Siemens S7, TIA Portal, or similar automation platforms is considered an advantage.
• Experience in maritime, offshore, lifting, handling, or similar technical equipment is beneficial.
• Good communication skills in English, both written and spoken.

What we expect from you

• Build positive relationships with customers and colleagues across disciplines.
• Analyze technical challenges and identify practical solutions.
• Work independently while contributing to team success.
• Take ownership of tasks and follow issues through to resolution.
• Learn new technologies and continuously develop your expertise.

Why join us

• Work with advanced technology supporting offshore and marine operations worldwide.
• Join a highly skilled and collaborative technical environment.
• Gain opportunities for professional development and multidisciplinary learning.
• Enjoy flexible working arrangements and hybrid possibilities where applicable.
• Be part of Kongsberg Maritime, a global technology leader delivering innovative solutions for the maritime industry.

Contact

For more information, contact Robert Nilsen - 90839509.