Application Consultant to our Customer Success team

About the Role

Astrofarm AS is looking for an Application Consultant to join our Customer Success team. This role involves working closely with customers in the fitness industry to help them maximize the value of our market-leading business management platform. As an Application Consultant, you will combine project management, consulting, and customer interaction to ensure customers achieve the greatest possible business value from our solutions.

Your responsibilities will include:

• Project management and/or delivery of onboarding and implementation projects
• System configuration, installation, and setup
• Advising customers on system design and business processes
• Analyzing customer requirements and translating them into effective solutions
• Implementing new features and managing system upgrades
• Working with integrations and third-party solutions
• Delivering training sessions for customers and colleagues
• Providing ongoing consulting services and handling change requests for existing customers

You will have the opportunity to focus on shorter consulting assignments or manage larger implementation projects, acting as a project manager and serving as the customer’s primary point of contact throughout the onboarding process. Both areas require a high level of professionalism, strong organizational skills, and the ability to work independently.

Who We’re Looking For

We believe you’ll thrive in a growing company where the pace is high and change is a natural part of everyday work. You enjoy working closely with customers and are motivated by solving problems, working in a structured way, and building long-term relationships.

You are proactive, take ownership of your work, and are skilled at planning and balancing the needs and expectations of multiple stakeholders. To succeed in this role, we believe you:

• Have experience working in a customer-facing, consultative role
• Learn and understand complex systems and business processes quickly
• Have strong analytical and problem-solving skills
• Communicate clearly and build trust with both customers and colleagues
• Take ownership of your assignments and drive them forward in a structured manner

We would also like you to have:

• A bachelor’s degree in Economics, IT, Engineering, Business, or equivalent experience
• Strong IT skills
• Fluency in English and in Swedish or Norwegian, both written and spoken
• Experience with software implementations, project management, ERP or business management systems, SaaS solutions, or system integrations is considered an advantage
• Experience in the fitness industry, particularly in a role such as system administrator or similar, is highly valued

What We Offer

At BRP Systems, you’ll work alongside engaged and knowledgeable colleagues on products that contribute to people’s health and well-being. You’ll become part of an international company with customers and colleagues across several countries, offering excellent opportunities to develop your technical expertise, consulting skills, and project management capabilities. Join us on an exciting growth journey with the market leader in management solutions for the fitness industry!