CRM and Sales Operations Lead

About the job

Kongsberg Satellite Services (KSAT) is seeking a CRM and Sales Operations Lead to take a leading role in developing the company's capabilities in data, processes, and tools that support informed decision-making. This position is ideal for someone who enjoys combining business processes, technology, data, and cross-functional collaboration.

Responsibilities

• Own and continuously develop the company's Dynamics 365 CRM platform, ensuring it supports business objectives and sales processes.
• Drive CRM adoption across the organization through training, best practices, and user support.
• Ensure high data quality and establish reporting structures that provide actionable business insights.
• Support CRM-related projects, enhancements, and integrations.
• Own and optimize the sales operations framework, including sales processes, tools, and reporting.
• Develop, maintain, and improve sales processes, workflows, and governance.
• Create and maintain dashboards, KPIs, and performance reporting for management and sales teams.
• Support pipeline management, forecasting accuracy, and performance analysis.
• Support sales enablement initiatives, including onboarding, training, and tool adoption.

Qualifications

• Experience in a Sales Operations, Revenue Operations, CRM Management, or similar business operations role.
• Strong hands-on experience with Microsoft Dynamics 365 CRM and Power BI.
• Solid understanding of sales processes, pipeline management, and forecasting.
• Strong problem-solving skills with a structured and proactive mindset.
• Good communication skills and the ability to translate data into actionable insights.

Personal qualities

• Structured and detail oriented.
• Proactive and solution focused.
• Strong business understanding combined with technical curiosity.
• Comfortable driving change and influencing stakeholders.
• Motivated by improving processes, systems, and the way teams work together.

We offer

• A unique opportunity to contribute to some of the world's most exciting space programs and missions.
• A key role in shaping KSAT's future CRM strategy and roadmap.
• An international working environment with highly skilled and dedicated colleagues.
• A flexible and collaborative work environment focused on teamwork and achievements.
• The opportunity to build a long-term career with a financially strong and growing company.

How to apply

Please apply through the job board. The deadline for applications is 2026-11-29.

Contact

For more information, visit SPACE UP YOUR CAREER: Kongsberg Satellite Services: KSAT.