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Stillingsbeskrivelse
Software Architect, Service Management Platform
You will drive the evolution of CERN's Service Management platform, currently based on ServiceNow, in line with business needs and developments from the platform provider.
Your responsibilities
- Identify and present relevant technical solutions (e.g. AI based automation) by following new releases and announcements from the PaaS service provider (ServiceNow).
- Regularly interact with business process experts to capture business needs.
- Prepare and maintain a functional platform development plan in collaboration with our providers, business and the lead developer, participate to prototype building.
- Assist and replace when needed the platform lead developer in coordinating development effort.
- Participate to the control and support of development activities, ensuring maximum optimisation, health and compliance with the PaaS platform, security and service management industry best practices.
Krav
- Extensive experience in the configuration and development of a comprehensive Service Management platform, preferably ServiceNow.
- Demonstrated experience in architecting in PaaS platforms.
- Extensive knowledge of scripting languages, web services, software development processes, and life-cycle management concepts.
- Experience with database and security architectures.
- Master's degree or equivalent relevant experience in the field of Computing or a related field.
- You must be a national of a CERN Member State or Associate Member State.
Ferdigheter
ServiceNowPaaS architectureScripting languagesSoftware development lifecycleDatabase architectureSecurity architectureITIL frameworkICT systems design
Erfaring
senior