Job Description Join Wilhelmsen Port Services Norway as Ships Agency Operator
Wilhelmsen Port Services AS
3936 Porsgrunn
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Stillingsbeskrivelse
Join Wilhelmsen Port Services Norway as Ships Agency Operator
Wilhelmsen Port Services Norway is looking for a new Ships Agency Operator at our Porsgrunn office. The employee will be attending all vessels within the scope of responsibility, in compliance with applicable work processes, standards and procedures, with special attention to correct, accurate and timely use of the operating system.
What you will be doing:
- Attend and board vessels as required and as directed by respective Manager, in accordance with Wilhelmsen's and Customer Requirements.
- Responsible for the effective coordination of assigned port calls.
- Advise on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
- Ensure compliance with processes, standards and procedures, including correct use of the operating system (WASP).
- Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
- Ensure proactive, efficient and timely communication at all times.
- Report leads, business opportunities and relevant port updates observed to Manager.
- Monitor and record expenses that arises during vessels’ port call.
- Provide input to improve the operational and cost efficiency of the port call.
- Be a part of an on-call team of 6 operators (weekdays and weekends).
Krav
- You must have good communication skills in English and a Scandinavian language.
- A maritime background or education is preferred.
- You must possess strong process and system understanding.
- You must be self-motivated, result-oriented, and able to work under pressure.
- You must have problem-solving skills with the ability to make fast and sound judgments.
- A valid driver's license is required.
Ferdigheter
Maritime operationsPort call coordinationCommunication skillsProblem solvingSystem understanding (WASP)Logistics managementCustomer serviceTime management
Erfaring
mid-level