Infrastructure Operations Manager, Sauda

About the Role

We are hiring an Infrastructure Operations Manager to lead the day-to-day operation of one or more of Nscale's AI data centre facilities. Reporting to the Head of Infrastructure Operations, you will be responsible for ensuring operational excellence across critical infrastructure, leading a team of Infrastructure Operations Operators, and delivering exceptional service against operational KPIs and customer SLAs.

What you'll be doing

• Site Operations & Infrastructure Management: Lead the day-to-day operation of Nscale's AI data centre infrastructure, ensuring high availability and performance.
• Team Leadership & Development: Lead, coach, and develop a team of Infrastructure Operations Operators, fostering a culture of ownership and safety.
• Customer & Vendor Management: Act as the primary operational point of contact for customers and key stakeholders, managing relationships with vendors and contractors.
• Inventory & Asset Management: Maintain accurate inventory of spare parts, operational tooling, and infrastructure assets.
• Technical Leadership: Maintain strong technical understanding of HPC, GPU infrastructure, networking, and data centre operations.
• Operational Excellence & Reporting: Monitor operational performance using defined KPIs and produce regular reports on infrastructure availability and incidents.

What we can offer you

At Nscale, you'll find a collaborative, supportive, and innovative environment. We offer a highly competitive package (base + equity) with reviews every 12 months, and a human-first flexible workplace.