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Stillingsbeskrivelse
Operator - Response & Support Center (RSC)
On behalf of one of our clients, we are looking for an Operator for their Response & Support Center (RSC).
Key Responsibilities:
- Main point of contact for notification of emergency situations.
- Acting on all reports of serious incidents and situations requiring emergency response support, ensuring further notification in accordance with established plans.
- Providing remote support to employees during business travel, following-up Journey Management Plans (JMP) and Travel Communication Plans.
- Conducting real-time threat monitoring from open sources and initiating actions as needed.
- Receive and act on reports of serious incidents, including further notification and mobilization of client's emergency response organization.
- Collect, analyze, and disseminate data from open-source information systems to support stakeholders in understanding and mitigating threats and risks.
- Transform collected data into written and actionable reports.
- Maintain situational awareness of the global threat landscape and proactively inform stakeholders in a timely manner about identified threats.
- Support POB count during incidents and business travel in high-threat countries.
- Collaborate with the client's emergency organization by monitoring, responding, and executing tasks in the corporate crisis management tool.
- Conduct notification and mass communication to employees in case of serious incidents.
- Notify and collaborate with the Petroleum Industry Security Alert System (PISAS) when required.
Krav
- Degree level education preferred, preferably in risk management or a security-related discipline.
- Experience from relevant positions within operations, security, emergency response, and/or military (OSINT).
- Good understanding of security and emergency preparedness.
- Fluency in Norwegian and English, both written and oral, is essential.
- Ability to handle stress in demanding emergency situations.
Ferdigheter
Emergency responseRisk managementOSINT (Open Source Intelligence)Crisis management (CIM)Threat monitoringAnalytical reportingCommunication skillsProblem solving
Erfaring
mid-level