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Stillingsbeskrivelse
Operations Support Agent Associate
FedEx Express is one of the world's largest express transportation companies. We are looking for two Operations Support Agent Associates to join our team in Lillestrøm.
Key responsibilities:
- Sort and allocate premium and distance deliveries.
- Check and investigate (if required) failed deliveries / collections.
- Prioritize and re-allocate any failed deliveries for the next day delivery.
- Input data into our in-house tracking system.
- Maintain clear and effective communication / collaboration with the team / manager and other depots.
- Follow FedEx processes, procedures and controls as well as external regulatory requirements.
- Provide support to your supervisor and team members as required within the location.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. We take care of our people; they, in turn, deliver the impeccable service demanded by our customers.
Krav
- You must be able to sort and allocate premium and distance deliveries efficiently.
- You are expected to investigate and resolve failed deliveries or collections.
- You must be proficient in inputting data accurately into tracking systems.
- You must maintain clear and effective communication with team members and management.
- You are required to follow all company processes, procedures, and regulatory requirements.
Ferdigheter
Logistics supportData entryProblem solvingCommunication skillsTeam collaborationAttention to detail
Erfaring
entry-level