Infrastructure Operations Engineers

About The Role

We’re looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure.

You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You’re comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done.

What You'll be Doing

• Manage infrastructure projects, including installations & upgrades.
• On-site and shift-based work in our AI Datacenters.
• Monitor and maintain critical systems like power, cooling, and network connectivity.
• Handle escalated customer support issues, providing solutions aligned with business SLA requirements.
• Design and implement automation scripts and tools to optimize processes.
• Conduct root cause analysis for major incidents and recommend long-term fixes.
• Collaborate with cross-functional teams for capacity planning and infrastructure optimization.
• Flexibility to work shifts, respond to critical incidents during out of business hours, and be on-call as required.
• Ability to adapt to customer-driven demands, such as providing specialist support after core business hours.
• Availability to travel to additional data centres and to assist with deployments, trouble shouting and operational tasks and attendance of supplier related training courses.

What We Can Offer You

You’ll have the opportunity to help shape the operating standards behind a next-generation AI cloud platform, working on complex infrastructure challenges with real ownership and impact.