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Stillingsbeskrivelse
About the Role
We’re hiring an Infrastructure Operations Engineer to ensure the efficiency, reliability, and scalability of our data centre infrastructure. This role sits within Infrastructure Operations and reports to the Infrastructure Operations Manager. You’ll work closely with cross-functional teams on infrastructure projects, capacity planning, infrastructure optimization, and customer support, while also supporting colleagues across other Nscale data centres as needed.
What you'll be doing
- Infrastructure Projects & Operational Delivery: Manage infrastructure projects, including installations and upgrades; support deployments and operational tasks across additional data centres as required.
- Critical Systems Monitoring & Reliability: Monitor critical systems including power, cooling, and network connectivity; maintain data centre infrastructure to support efficiency, reliability, and scalability.
- Incident Management & Customer Support: Handle escalated customer support issues in line with business SLA requirements; investigate major incidents to identify root causes.
- Automation & Continuous Improvement: Design automation scripts and tools to optimize operational processes; implement automation solutions using relevant tooling and scripting capabilities.
Krav
- You must have 4+ years of experience in data centre environments.
- You should possess expertise in server administration, virtualization, and networking protocols.
- You need hands-on server experience within a tech organisation.
- You must be able to work shifts and participate in on-call cover as part of operational support.
- You should have the ability to travel to other Nscale data centres to assist colleagues and support business needs.
Ferdigheter
Server administrationVirtualizationNetworking protocolsAnsiblePowerShellPythonIncident managementAutomation scripting
Erfaring
mid-level