Sign in to auto-apply
Stillingsbeskrivelse
Operations Manager
Do you want to help open and lead the operations at a brand-new Activate Games location? We are looking for a hands-on Operations Manager who can build the team, culture and daily operations at Activate Bærum from the start.
Activate Games is opening a new location in Bærum, and we are looking for a clear, practical and energetic Operations Manager to help build the team and daily operations from the start. This is a key role in the opening of a new location. You will be responsible for daily operations, team follow-up, guest experience, quality and operational flow on the floor.
Key responsibilities
- Lead daily operations and make sure the location runs smoothly on the floor.
- Build, train and follow up team leads and game hosts.
- Maintain high standards for guest experience, safety, cleanliness and service.
- Own scheduling, staffing, opening, closing and daily routines.
- Follow up birthdays, groups, B2B bookings and events.
- Report on operations, staffing, KPIs, technical issues and improvement actions.
What we offer
- A key leadership role at Activate Bærum.
- The opportunity to build the team, culture and operations from the start.
- A comprehensive onboarding and training program.
- A varied workday with high tempo, people, technology and real responsibility.
- Close follow-up from the General Manager for both locations.
- Growth opportunities in a company with expansion ambitions in Norway.
Krav
- You must have leadership experience from service, hospitality, retail, restaurants, fitness, or similar operational environments.
- You must be comfortable leading people on the floor in a high-tempo setting.
- You must be structured, reliable, and able to maintain control in fast-paced situations.
- You must be clear on standards and expectations while maintaining strong interpersonal skills.
- You must be able to work evenings and weekends when required.
- You must be fluent in either English or Norwegian.
Ferdigheter
LeadershipOperational ManagementTeam BuildingStaff SchedulingCustomer Experience ManagementEvent CoordinationKPI ReportingProblem Solving
Erfaring
mid-level