Lead UX Designer, AI Product Transformation

THE OPPORTUNITY IN A NUTSHELL

As our UX Lead for AI Product Transformation, you'll define what agentic experiences actually look and feel like --- designing entirely new interaction paradigms where autonomous systems monitor, decide, and act for car dealers, home buyers, recruiters, and second-hand sellers.

WHO ARE YOU?

We're looking for someone with deep design expertise and the confidence to work in territory where the patterns haven't been written yet. We value diverse perspectives and non-traditional backgrounds.

WHAT'S THE JOB LIKE?

Your overall mission is to define the interaction paradigms for agentic products. You will answer the core questions of how users delegate tasks to, monitor, and safely override autonomous AI systems across Vend's entire ecosystem.

• Lead Discovery & Concept Work: Collaborate closely with product managers, engineers, and data scientists to map out what's technically possible and user-centric.
• Drive User Research: Validate entirely new interaction patterns.
• Evolve Design Frameworks: Create flexible, scalable design systems that translate complex AI behaviours into clear, predictable, and trustworthy user experiences.
• Co-Create & Coach: Work synchronously with ML engineers to understand model capabilities and constraints, while raising the design bar and mentoring other designers.