System and Technical Support Engineer

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

About the Role

As a System and Technical Support Engineer, you will support ABB systems onboard vessels worldwide, act as lead or project engineer for modernization, retrofit projects, and sporadic on-call service jobs in ABB Marine Service. You’ll troubleshoot using ABB’s Remote Diagnostic System (RDS), assist customers via various channels, and provide technical advisory both externally and within ABB.

Responsibilities

• Technical advisor and support role for ABB delivered systems for Marine.
• Advanced troubleshooting via ABB’s Remote Diagnostic System (RDS).
• Participate in upgrades and retrofit projects - lead engineer for retrofit projects depending on role.
• Further develop, maintain and analyze existing functionalities and solutions for Marine MV power application.
• Assist customers via phone, email, remote access, and on-site visits.
• Provide internal technical support within ABB Marine.
• Contribute to product and service improvements.
• Collaborating with R&D on future solutions.
• Conduct sporadic field service tasks globally.