Senior Maintenance Operations Coordinator

Our people are the heart of Norwegian. We embrace a culture of diversity, equality, and inclusion. This is essential to our success and makes us stronger together. Our people bring different knowledge, experiences, and backgrounds, but we all share a passion for our vision: to become the most loved and trusted airline in Europe.

Norwegian is looking for an experienced and operationally focused Senior Maintenance Operations Coordinator to join Technical Operations at our Fornebu office. In this role, you will support and coordinate the Maintenance Operations Coordinator (MOC) team while contributing directly to safe and efficient daily technical operations. Through operational follow-up, technical guidance, and cross-functional collaboration, you will help improve aircraft availability, reliability, cost efficiency, and on-time performance.

Key Responsibilities:

• Coordinate MOC personnel administration, including shift planning, timesheets, absence management, onboarding, and training.
• Ensure appropriate and cost-effective staffing, including ad hoc shift coverage when operationally required.
• Follow up on daily technical operations through operational meetings and cross-departmental collaboration.
• Manage long-stay Aircraft on Ground (AOG) situations and support effective recovery plans.
• Monitor delays, reliability, MRO performance, and on-time performance, initiating appropriate mitigation measures.
• Provide technical guidance and mentorship to MOC personnel, promoting knowledge sharing, professional development, and consistently high-quality performance.
• Own and deliver projects assigned by the Manager Line Maintenance Planning.
• Develop, maintain, and follow up on relevant procedures.
• Act as a key user for the Maintenance Management System (MMS) and Aircraft Technical Log (ATL) systems.
• Support occurrence investigations as a safety sub-investigator.
• Act as the first approver for MOC-related invoices and contribute to effective cost control.
• Maintain adequate IT infrastructure and system access within MOC.
• Collaborate with contracted MROs and Norwegian’s Boeing representative.