Application Service Manager

Application Service Manager (Consultant)

Our Client is seeking an experienced Application Service Manager consultant to support and enhance the operation and development of our ERP landscape. As a consultant, you will work closely with internal teams and external partners to ensure stable operations, efficient service delivery, and continuous improvement of business-critical systems.

The role involves contributing to both day-to-day operations and ongoing initiatives, ensuring alignment with business needs and the overall system landscape. The consultant is expected to take a proactive approach, collaborate effectively with stakeholders, and support governance and change processes.

Key responsibilities:

• Manage the lifecycle of SAP applications, including maintenance, enhancements, and upgrades.
• Plan and coordinate application-related activities and ensure effective prioritisation of tasks.
• Collaborate with business stakeholders and technical teams to define and implement solutions.
• Support delivery of initiatives and ensure alignment with agreed scope and timelines.
• Contribute to operational support, including coordination of incidents, service requests, and follow-up activities.
• Support in maintaining roles and authorizations, ensuring appropriate access management and compliance with security requirements.
• Participate in and support structured change governance processes, ensuring that changes are prepared, reviewed, and communicated effectively.
• Ensure clear communication of system changes, releases, and updates to relevant stakeholders.
• Coordinate with internal teams and external vendors to ensure consistent and efficient service delivery.
• Maintain visibility of activities, dependencies, and risks across the application landscape.