Easee is looking for a Technical Support Specialist!

The Opportunity

At Easee, we want to make life easier -- for our partners, installers, and the customers who rely on our chargers every day. As our Technical Support Specialist, you'll become the main point of contact for Norwegian installers and customers, helping us understand their challenges and needs so we can make our customers the happiest in the world.

You'll work at the heart of our Customer Excellence team --- the everyday heroes for our partners, customers, and colleagues alike --- handling technical support, training, and knowledge-sharing across the Norwegian market.

What you will do

• Be the main point of contact for Norwegian installers and customers, providing technical support on errors, complaints, returns, and installation questions.
• Respond to and register inquiries via phone and email using our CRM.
• Help with inspections and planning for housing cooperatives, businesses, and parking facilities.
• Meet with electricians and dealers, and represent Easee at conferences and events.
• Contribute to training customers and partners on our systems and products.
• Build out our knowledge base through articles and guides.