Are you our new Aftermarket and Customer Success Specialist?

Join us in continuing to revolutionize ocean space operations! We are seeking a proactive, commercially minded, and relationship-oriented Aftermarket & Customer Success Specialist to ensure long-term customer success while driving growth within our existing customer base.

Key Responsibilities

• Drive proactive development of our installed customer base to ensure long-term customer success and loyalty.
• Identify and pursue opportunities for additional sales, upgrades, training, services, and support agreements.
• Prepare commercial offers and lead negotiations to support business development within existing accounts.
• Act as a primary point of contact, providing professional support and ensuring a premium customer experience.
• Coordinate customer requests, service activities, and technical deliveries across internal teams.
• Manage order processing, invoicing, and essential administrative workflows related to customer accounts.
• Contribute to building and continuously improving our aftersales and customer success framework.
• Ensure company compliance by actively seeking process improvements and reporting deviations.

What we offer

A stimulating and dynamic work environment at the forefront of innovative maritime technology. A meaningful job with an important social mission. A collaborative and growing team of passionate and highly competent professionals. Opportunities for professional growth and skill development. A comprehensive and well-organized benefits package.