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Job Description
Logistics Project Professional
We are seeking a customer-focused Spare Parts Sales Coordinator for the Nordic countries to join our TI Compression EU&AF Service Team, supporting the Oil & Gas, chemical and industrial sectors.
In this role, you will be responsible for managing spare parts inquiries, processing orders, coordinating logistics, and ensuring excellent customer service throughout the sales cycle. This position reports to the Head of Spare Parts EU&AF and includes the following tasks:
- Provide administrative and operational support to the sales team.
- Prepare and manage customer spare parts quotations, responding to customer inquiries regarding spare parts pricing and delivery timelines.
- Process customer sales orders.
- Coordinate with responsible Client Product Competence Centers (PCC's) to ensure timely quotes issuance and parts delivery.
- Monitor and follow up on customer inquiries, deliveries, and after-sales issues.
- Ensure customer satisfaction by providing proactive, consistent, and transparent communication.
- Build strong relationships with customers and internal stakeholders.
Requirements
- Proven experience in sales coordination or support, preferably in industrial or technical spare parts.
- Strong organizational and multitasking skills.
- Excellent communication skills.
- Proficiency in ERP systems and Microsoft Office.
- Ability to work collaboratively in a fast-paced environment.
- Excellent command of Norwegian and English.
Skills
Sales coordinationLogistics coordinationERP systemsMicrosoft OfficeCustomer serviceOrder processing
Experience
mid-level