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Job Description
Service Coordinator
An incredible opportunity awaits you as Service Coordinator at Kongsberg Discovery. In this role, you will play a part in our dynamic Customer Support team, collaborating with stakeholders across various teams. We are leading the way in achieving business goals through excellent Customer Support Operations, and we're seeking a proactive and detail-oriented individual to join us.
What you will be doing
- Coordinate and manage resources for commissioning, maintenance, and service assignments worldwide.
- Oversee service projects from initiation to completion, including project screening, quotation preparation, invoicing, and customer follow-up.
- Identify and develop aftermarket business opportunities to support customer satisfaction and business growth.
- Collaborate closely with internal departments to ensure efficient execution, delivery, and closure of service projects.
- Provide clear internal handovers and project briefings to maintain accurate systems, effective communication, and high customer satisfaction.
- Contribute to the continuous improvement of processes and support additional responsibilities and projects as required.
Why join us
An exciting and important position working for the world-leading supplier of maritime solutions. Be part of a diverse team spread across several countries, embracing collaboration and cultural diversity. Competitive pay and benefits, including attractive insurance policies and pension schemes.
Requirements
- You hold a Bachelor's degree in Business Administration, logistics, or a similar field.
- You possess strong communication skills in English, both written and verbal.
- You are proactive, self-driven, and take ownership of tasks and outcomes.
- You have a strong commercial mindset and can identify opportunities that create value.
- You are a team player who actively contributes to a collaborative culture.
Skills
Project coordinationCustomer support operationsCRM systemsERP systemsCommercial mindsetCommunication skillsProcess improvement
Experience
junior