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Ships Agency Operator

Join Wilhelmsen Port Services Norway as Ships Agency Operator

3936 Porsgrunn

Job Description

Join Wilhelmsen Port Services Norway as Ships Agency Operator

Wilhelmsen Port Services Norway is looking for a new Ships Agency Operator at our Porsgrunn office. The employee will be attending all vessels within the scope of responsibility, in compliance with applicable work processes, standards and procedures, with special attention to correct, accurate and timely use of the operating system.

What you will be doing:

  • Attend and board vessels as required and as directed by respective Manager, in accordance with Wilhelmsen's and Customer Requirements.
  • Responsible for the effective coordination of assigned port calls.
  • Advise on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
  • Ensure compliance with processes, standards and procedures, including correct use of the operating system (WASP).
  • Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
  • Ensure proactive, efficient and timely communication at all times.
  • Report leads, business opportunities and relevant port updates observed to Manager.
  • Monitor and record expenses that arises during vessels’ port call.
  • Provide input to improve the operational and cost efficiency of the port call.
  • Be a part of an on-call team of 6 operators (weekdays and weekends).

Requirements

  • You must possess good communication skills in both English and a Scandinavian language.
  • A maritime background or relevant education is preferred.
  • You must have strong process and system understanding.
  • You must be self-motivated, result-oriented, and capable of working under pressure.
  • You must hold a valid driver's license.
  • You should be familiar with Port and local authority regulations, procedures, and tariffs.

Skills

Maritime operationsVessel coordinationCommunication skillsProblem solvingSystem administration (WASP)Logistics managementRegulatory compliance

Experience

mid-level

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