Base Manager Cabin Crew Oslo

Our people are the heart of Norwegian. We embrace a culture of diversity, equality and inclusion. Embracing this culture is critical to our business success and makes us stronger together. Our people have different knowledge, experiences, and backgrounds, but all share a passion for our vision; to become the most loved and trusted airline in Europe.

Are you our new Base Manager Cabin Crew at our OSL base managing our fantastic and professional colleague's on the frontline? You will motivate and encourage a well-functioning and highly motivated cabin crew workforce. Together with the leadership team in Crew Management you will enforce Norwegian values, employment standards & culture, and ensure high performance and delivery on goals and expectations to be the most loved airline for our customers, and the best place to work for our Cabin Crew!

The Base Manager Cabin Crew reports to Director Crew Norway and will be part of our European Base Manager Team. Given the operational nature of our cabin crew environment, this role requires a full-time on-site presence at Oslo Airport (OSL).

You as a Leader

• You are an excellent communicator with very good collaboration skills, and can reach large groups of employees both verbally and in writing.
• You have a strategic mindset and business approach, target and goal orientated.
• Clear communication, honest, consistent, and empathetic.
• Structured and flexible with the ability to master high workload, prioritize and deliver on deadlines.
• Create transparent and inclusive work environment.

You will be responsible for

• Your group of cabin crew at your base.
• Delivery and follow up on communication of policies, guidelines, and information.
• Process and procedure development.
• Compliance with agreed contracted activities.
• Actively engage with the team to achieve delivery of Crew Management KPI`s and systematic working environment goals.
• Mentor, inspire and motivate the Cabin Crew team through visible leadership.
• Involvement in recruitment processes and onboarding.
• Monitor individual performance and feedback.
• Follow up on trends and threats for mitigation.