Network Operation Center Manager

We are seeking a highly skilled and resilient Network Operations Center (NOC) Manager to lead our critical infrastructure monitoring and incident response teams at our data center in Glomfjord. Taking advantage of the region's green energy and cool climate, our facility requires top-tier operational oversight.

As the NOC Manager, you will be the guardian of our network's uptime, stability, and security. You will oversee a 24/7/365 team of engineers and technicians, ensuring that system anomalies are detected instantly, communicated clearly, and resolved rapidly.

What You'll Be Doing:

• People Leadership & Team Management: Lead, develop, and manage a 24/7/365 Network Operations Centre team, including recruitment, training, and performance management.
• Operational Management: Oversee day-to-day operations, ensuring continuous monitoring of network infrastructure, servers, and Building Management Systems (BMS).
• Incident Management: Act as the primary escalation point for critical incidents, lead response activities, and perform root cause analysis (RCA).
• BMS Oversight: Ensure effective monitoring of electrical distribution, UPS systems, generators, HVAC, and fire detection systems.
• Reporting & Compliance: Monitor KPIs, produce operational reports, and ensure compliance with company policies and industry standards.
• Continuous Improvement: Identify opportunities to automate routine tasks and improve monitoring capabilities.

What We Can Offer You:

You’ll have the opportunity to help shape the operating standards behind a next-generation AI cloud platform, working on complex infrastructure challenges with real ownership and impact.