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Job Description
Front-Desk Rental Agent for Camper Vans
Arctic Campers AS is looking for a Rental Agent to join our team in Maura. We are looking for a service-minded, reliable, and positive team player who enjoys working with customers in an international environment.
As a Rental Agent, you will be responsible for welcoming customers, managing vehicle pickups and returns, and ensuring a professional handover of our camper vans and rental vehicles. You will also support the daily operation by coordinating bookings, assisting customers, and helping keep the station running efficiently.
Main Responsibilities
- Welcoming customers and managing vehicle pickups and returns
- Explaining rental agreements and camper van functions
- Completing rental documentation and processing payments and deposits
- Answering phone calls, emails, and customer inquiries
- Coordinating vehicle pickups, returns, and daily bookings
- Organizing airport pickups when required
- Keeping the reception and front office clean, tidy, and organized
- Supporting operational tasks such as vehicle preparation, quality inspections, and reporting technical issues
Working Hours
You will work 5 days per week, with 7.5 working hours per day and a 30-minute unpaid lunch break.
Requirements
- Previous experience in customer service, hospitality, tourism, or a similar role is an advantage.
- Good command of English is required, with additional languages being an advantage.
- You must hold a valid Category B driver's license.
- You should possess strong communication and organizational skills.
- You must be able to work in an independent and structured manner.
- You must have a positive attitude and the ability to work well in a team.
Skills
Customer serviceCommunication skillsOrganizational skillsProblem-solvingTeamworkEnglish proficiency
Experience
entry-level