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Job Description
Are you our next Norwegian speaking customer-focused and reliable consultant for our client's brand new office in Fuengirola?
As a customer service consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. The customers may find themselves in vulnerable situations and our job is to help and assist them in these situations. It is important to us that they receive the right assistance. You will often be the first person a customer talks to when something has happened on the road.
We are looking for employees who work well independently and are passionate about delivering excellent service to our customers. As a customer service consultant, you will work as part of a larger team that helps and supports each other when needed. To accomplish this task, you will work in various systems to solve the challenges as effectively as possible. Additionally, you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance.
For the right candidates, we can offer:
- Brand new offices in Fuengirola, Málaga
- A great work environment with experienced and curious colleagues
- Comprehensive and structured training
- Excellent opportunities for personal and professional development
- A rotating schedule within 24/7 operations
- Competitive conditions + benefits
- Long term contract
Requirements
- You must have previous experience in customer service.
- You must be fluent in Norwegian, both spoken and written.
- You must be proficient in English, both spoken and written.
- You must possess good knowledge of data, technology, and systems.
- A clean criminal record is a prerequisite for this position.
Skills
Experience
entry-level