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Job Description
Delivery Team Manager – PoV Projects
You will lead a cross-functional delivery team (SME, UX, dev, test) delivering IDEX Proof of Value (PoV) projects globally. You'll own the end-to-end execution of multiple concurrent PoVs, ensuring each is delivered on scope, on time, and true to what was promised to the customer. You'll work closely with Sales, who own primary client communication.
Tasks/Responsibilities:
- Plan and run multiple parallel PoV engagements from kickoff to handover.
- Coordinate SME, UX, dev, and test resources across projects, balancing priorities and capacity.
- Own scope and commitments per PoV - track what was promised vs. what is being built and delivered.
- Partner closely with Sales throughout each PoV, supporting client communication and taking on delegated client-facing tasks as agreed.
- Align with the broader IDEX development team to keep PoV work in sync with product processes, release schedules, and cross-team dependencies.
- Act as primary point of contact for stakeholders on delivery status, risks, and timelines.
- Identify and resolve blockers, scope creep, and cross-project conflicts early.
- Drive consistent delivery quality and process across a growing portfolio of pilots.
- Report progress and risks to leadership.
Requirements
- Proven experience managing multiple smaller projects simultaneously with strong attention to detail on scope and commitments.
- Experience leading cross-functional teams including developers, testers, UX designers, and SMEs.
- Strong stakeholder communication and organizational skills with experience working alongside sales or account teams.
- Comfortable operating in a fast-paced, global delivery environment.
- Bachelor's degree or equivalent professional experience.
Skills
Project ManagementCross-functional Team LeadershipStakeholder ManagementScope ManagementRisk ManagementSoftware Delivery Lifecycle
Experience
mid-level