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Job Description
What you will be doing:
Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied.
Using in-house systems to create accurate and legally compliant clearance declarations.
Contacting customers or government agencies to clarify information when needed.
Resolving routine customer and customs disputes.
Building effective relationships with our customers and helping them to choose the best suited clearance service.
Working within tight time frames in a busy office environment.
Export clearance: 3 shift rotations with following work times 8-16, 10-18 and 13-21.
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
Requirements
- You must have good team working skills with experience of contributing to team performance in a busy office environment.
- You should have experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements.
- You must be customer focused with excellent communication skills.
- You need strong attention to detail and the ability to make sound numerical decisions within tight time deadlines.
- You should possess good analytical and problem-solving skills.
- You must have good Microsoft Office and PC skills.
Skills
Import/Export processesCustoms clearanceRegulatory complianceAnalytical skillsProblem-solvingMicrosoft OfficeCustomer serviceCommunication skills
Experience
junior