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Job Description
Our client's Digital and Data Solutions Global Back Office Team is looking for a structured, detailed, positive and solution-oriented Finance Coordinator for its Back Office. Fluency in French and English is a requirement for this position. The Finance Coordinator will be part of the Global Back Office Team, supporting the various Digital and Data Solutions Growth Managers in invoicing and license generation with a high focus on maintaining consistency to our processes, and a high level of customer service.
Key Tasks
- Raise New Sale/Renewal invoices on time with relevant supporting management information ensuring that invoices meet the quality requirements with clients.
- Respond to and resolve challenges to invoices from clients and chase late payments with the support from the finance teams, as well as report exceptions.
- Develop knowledge of the company's Digital Solutions offerings and provide a level of diagnostic support and service provision.
- Invoicing annually renewable contracts on time.
- Dealing with telephone and email enquiries.
- Ad hoc support and administrative activities as required.
- Dispatch of invoices and licenses within agreed timeframes.
- Timely follow up with customers for payment of outstanding invoices.
- Issue accurate quotes for renewable contracts on time.
- Compliance with company license processes and effective license agreements with clients.
- Working with Salesforce Software and Support Teams to manage cases individually through completion.
Requirements
- Fluency in both French and English is required for this position.
- Proficiency in Microsoft Office applications including Word, Excel, and Access is necessary.
- Previous experience with invoicing and familiarity with business finance processes is preferred.
- Strong analytical skills and the ability to solve problems systematically are required.
- Excellent communication skills and a service-minded, team-oriented attitude are essential.
- Ability to work independently, manage pressure, and maintain high accuracy is expected.
Skills
InvoicingLicense generationSalesforceOracleMicrosoft OfficeCustomer serviceFinancial reportingAnalytical skills
Experience
mid-level