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Job Description
Application Service Manager (Consultant)
Our Client is seeking an experienced Application Service Manager consultant to support and enhance the operation and development of our ERP landscape. As a consultant, you will work closely with internal teams and external partners to ensure stable operations, efficient service delivery, and continuous improvement of business-critical systems.
The role involves contributing to both day-to-day operations and ongoing initiatives, ensuring alignment with business needs and the overall system landscape. The consultant is expected to take a proactive approach, collaborate effectively with stakeholders, and support governance and change processes.
Key responsibilities:
- Manage the lifecycle of SAP applications, including maintenance, enhancements, and upgrades.
- Plan and coordinate application-related activities and ensure effective prioritisation of tasks.
- Collaborate with business stakeholders and technical teams to define and implement solutions.
- Support delivery of initiatives and ensure alignment with agreed scope and timelines.
- Contribute to operational support, including coordination of incidents, service requests, and follow-up activities.
- Support in maintaining roles and authorizations, ensuring appropriate access management and compliance with security requirements.
- Participate in and support structured change governance processes, ensuring that changes are prepared, reviewed, and communicated effectively.
- Ensure clear communication of system changes, releases, and updates to relevant stakeholders.
- Coordinate with internal teams and external vendors to ensure consistent and efficient service delivery.
- Maintain visibility of activities, dependencies, and risks across the application landscape.
Requirements
- Relevant higher education within IT, business, or a similar field is required.
- Proven experience with SAP application management and understanding of key SAP modules is essential.
- Strong understanding of IT landscapes, including system integrations, dependencies, and end-to-end processes is required.
- Ability to navigate complex system environments and understand how applications interact across the IT landscape.
- Strong coordination and stakeholder management skills are necessary for success in this role.
- Excellent communication skills in English are required, with proficiency in Norwegian considered an advantage.
Skills
Experience
mid-level