Business Developer - Nordic Investigation Unit

About the role

If Forsikring is looking for an experienced Business Developer to help shape the future of the Nordic Investigation Unit within If.Claims. This role is crucial to If P&C's value creation from a financial, people, and customer perspective. The Investigation Unit is part of If’s Claims department and supports the entire organization in preventing, detecting, and responding to insurance fraud and financial crime.

The Business Developer will turn complex needs into practical improvements that strengthen the ability to prevent and address insurance fraud. The role has a Nordic scope and involves leading development from problem definition and analysis to recommendation, implementation, and adoption. The work combines strategic perspective with hands-on delivery at the intersection of business, data, processes, and technology.

Your key tasks

• Create structure, alignment, and momentum in initiatives that improve how the Investigation Unit works and delivers value across the Nordic organization.
• Identify and lead complex Nordic business development initiatives, and selected local initiatives when relevant.
• Gather qualitative and quantitative insights, map the current state, and identify root causes, risks, and improvement opportunities.
• Translate business needs into clear requirements, development-ready material, business cases, and recommendations for decision-makers.
• Assess how processes, information, systems, and operating practices should evolve, including opportunities enabled by AI and automation.
• Develop and scale processes, concepts, frameworks, handbooks, and tools across countries.
• Support implementation, business readiness, and adoption so that changes deliver the intended results.
• Drive Nordic collaboration and alignment while balancing local needs and dependencies.
• Build trusted relationships across Investigation, Claims, and other business areas.

Who are you

You are a proactive and analytical business developer who enjoys solving complex problems and turning insight into action. You move confidently between the big picture and the details, and you combine strategic thinking with a pragmatic, delivery-oriented approach. You take ownership, work independently, and keep several initiatives moving in a structured way. You communicate complex topics clearly and create alignment among multiple stakeholders with different perspectives. You are curious, persistent, and comfortable challenging established practices constructively. You build trust and engagement around change and adapt your role to what the initiative and team need. You demonstrate high integrity, sound judgment, and strong ethical standards in all your actions and decisions.

You also have

• Several years of experience in strategy, process development, and change management, preferably from consulting.
• A relevant academic degree, such as an M.Sc. in business administration, engineering, or similar.
• Strong analytical and business-case skills, with experience leading complex cross-functional or Nordic initiatives.
• Experience in process improvement or Operational Excellence, and translating business needs into automation, systems, or AI-enabled solutions.
• Strong skills in PowerPoint, Excel, Copilot, and other relevant Microsoft 365 tools.
• Fluency in English and at least one Scandinavian language.
• Experience with Claims processes or areas such as fraud risk, financial crime, and investigations is an advantage, but not a requirement.

About the team

You will join a warm and welcoming investigation community and take on a visible role in shaping how the unit develops. The position offers broad collaboration across business and technology, meaningful development assignments, and the opportunity to make a tangible contribution to fair and responsible insurance. You will report to the Head of Investigation Unit, but daily follow-up and supervision will be provided by the Business Development Lead in the Investigation Unit.

What we offer

An inclusive work environment where everyone is welcome, career and development opportunities in the biggest insurance company in the Nordics, social activities, as well as a highly skilled professional environment, possibility of hybrid workplace, health promoting workplace with wellness allowance and various sports activities, great insurance benefits, weekly workout hour, and high pension savings.

Contact

For more information regarding the position, please contact Nina Ramm-Schmidt, Business Development Lead, nina.ramm-schmidt@if.fi.